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Search existing landlord reviews, or start a new one with the landlord’s or letting agent’s name and the town or area of the property.
UK landlord reviews & ratings
Know your landlord before you sign
LandlordScore publishes honest tenant reviews and landlord scores across the UK — repairs, deposits, communication and fairness — so renting starts with facts, not guesswork.
- Free to read reviews
- Anonymous reviewing
- UK-wide coverage
What is LandlordScore
Landlord reviews that give renting the transparency it has always needed
LandlordScore is a UK platform where tenants can read and write landlord reviews, and see a clear landlord score for the people and agencies behind a tenancy. Booking a hotel, buying a phone or choosing a tradesperson all come with reviews — yet one of the biggest financial commitments most people make, renting a home, has traditionally happened in the dark.
We exist to change that. By collecting real experiences from past and current tenants, we turn scattered word-of-mouth into something searchable, fair and useful. Whether you want to rate your landlord after a good or difficult tenancy, or review your landlord to warn or reassure the next renter, LandlordScore gives every experience a permanent, public home.
Good landlords earn recognition. Poor practice stops hiding behind a fresh listing and a new tenant every year. That balance is the whole point. Every review you read here comes from someone who has lived it — the late repairs, the deposit returned in full, the agent who always picked up — so you can decide with confidence rather than crossing your fingers.
0Landlord score scale
0Factors behind every score
0Free for renters, always
0To leave a fair review
Why reviews matter
A tenancy is a big commitment — treat it like one
The average UK renter hands over thousands of pounds in rent and a deposit worth weeks of wages, then trusts a landlord to keep the home safe, warm and well maintained for a year or more. Once you have signed and moved in, switching is expensive and stressful. That imbalance is exactly why landlord reviews matter.
With more than four million households renting privately across the UK, most people rent at some point — often several times. Yet unlike buying a car or choosing a restaurant, that decision has rarely come with a way to check who you're dealing with. LandlordScore fills that gap so you can walk into a viewing already knowing whether a landlord fixes things, plays fair with deposits, and answers the phone.
- Spot red flags earlyPatterns around slow repairs, deposit disputes or poor communication rarely happen just once.
- Reward the good onesFair, responsive landlords deserve to stand out — and a strong landlord score helps them let faster.
- Rebalance the relationshipWhen feedback is public, everyone has a reason to do the right thing.
How scoring works
Every landlord score is built from five honest signals
We don't reduce a landlord to a single vague star. A LandlordScore rating is the average of a tenant's experience across the things that genuinely shape a tenancy. Explore each one below.
Repairs & maintenance
How quickly and how well problems get fixed. Did damp, heating faults or broken appliances get sorted in a reasonable time, or did chasing become a second job? Reliable repairs are the single clearest sign of a landlord who takes their responsibilities seriously.
Deposit handling
Was the deposit protected in a government-approved scheme, and returned fairly at the end of the tenancy? Unjustified deductions and slow, evidence-free returns are one of the most common reasons renters lose trust — so this weighs heavily in a landlord score.
Communication
Could you actually reach your landlord or agent when it mattered? Clear, respectful and timely communication — about rent, visits, renewals and issues — turns a stressful tenancy into a manageable one.
Fairness & respect
Were your rights respected — proper notice before visits, no unlawful rent pressure, and reasonable behaviour throughout? Fairness captures whether you were treated as a resident in your home, not just a source of income.
Value for money
Did the rent reflect the condition, size and location of the property? Value isn't about cheap rent — it's about whether what you paid felt honest for what you actually got.
How it works
Three steps to a useful landlord review
Simple, practical and designed for real UK tenancies — not marketing fluff.
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Give a landlord score
Rate your landlord from 1–5 and explain the experience: repairs, deposit handling, communication and how fairly you were treated.
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Publish to help others
Your review joins the public landlord reviews list so the next tenant can check the landlord score before they commit to a tenancy.
Before you sign
What tenants should look for in a landlord
Reviews are most powerful when you know what to look for. Expand the checks below and take them with you to viewings, referencing and the moment before you sign a tenancy agreement.
A track record of quick, quality repairs
Look for reviews mentioning how long repairs took and whether they were done properly. Persistent damp, heating and safety issues that went unresolved are the clearest warning sign in any landlord score.
Deposits protected and returned fairly
Your deposit must be protected in a government-approved scheme within 30 days. Reviews that mention full, prompt deposit returns — or unfair deductions — tell you a lot about how a tenancy is likely to end.
Clear, contactable communication
Can tenants actually reach the landlord or agent? A pattern of ignored messages is a red flag long before anything goes wrong.
Respect for your rights and privacy
Proper notice before visits, no pressure tactics on rent, and reasonable conduct throughout. Fair treatment is not a bonus — it is the baseline.
Honest, up-to-date property condition
Cross-check listing photos against reviews. Consistent comments about the real state of a home help you avoid nasty surprises on move-in day.
UK context
What your landlord is actually responsible for
Understanding a landlord's legal duties in England, Wales, Scotland and Northern Ireland helps you write a fairer review — and recognise when a low landlord score is genuinely deserved.
Safety first
Landlords must keep the structure and installations safe, provide an annual Gas Safety certificate, ensure electrical safety, and fit working smoke and carbon monoxide alarms.
A home fit to live in
Homes should be free from serious hazards such as damp, mould and disrepair. Tenants have a right to expect a property that is fit for human habitation throughout the tenancy.
Deposit protection
Any deposit must be placed in a government-approved protection scheme, with the required information given to the tenant, usually within 30 days.
Fair process & notice
Landlords must follow the correct legal process for rent increases, access and ending a tenancy — including giving proper written notice rather than acting on a whim.
General guidance for UK renters — not legal advice. Rules vary across England, Wales, Scotland and Northern Ireland, so always check the current requirements for your nation.
Reviewing well
How to leave a fair landlord review
A great review is specific, balanced and honest. It helps the next tenant and gives good landlords credit where it's due. Here's how to make yours count.
Stick to your own experience
Write about what actually happened during your tenancy — not rumours or someone else's story. First-hand detail is what makes a review trustworthy.
Be specific, not personal
Describe events and timelines — "the boiler took six weeks to fix" — rather than insults. Facts are far more useful to future renters than name-calling.
Show the whole picture
If some things were good and others poor, say so. A balanced review is more believable and gives a truer landlord score.
Score to match your words
Make sure your 1–5 rating reflects what you've written. Consistency keeps every landlord score meaningful across the platform.
Ready to help the next renter?
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Real reviews
Browse recent landlord reviews
A quick look at feedback shared by UK tenants. Search a landlord name or a town to see what renters are saying.
Trust & safety
Built to be fair to tenants and landlords alike
A review platform is only as valuable as it is trustworthy. LandlordScore is designed to keep feedback honest, relevant and grounded in real tenancies — protecting renters who speak up and landlords who do things properly. We'd rather have fewer, genuine reviews than a flood of fake ones, so every landlord score stays worth checking.
- Real experiences onlyReviews should come from genuine tenancies, not competitors or friends.
- Anonymous but accountableReview anonymously — an optional email is used only for follow-up and never shown.
- Right of replyLandlords who believe a review is inaccurate can contact us to raise it.
- No pay-to-hideLandlords can't buy their way to a better landlord score. Ever.
Common questions
Landlord reviews, explained
What is a landlord score?
A landlord score on LandlordScore is a 1–5 rating built from tenant reviews — covering responsiveness, repairs, deposit handling, communication and overall fairness. It's a quick, honest snapshot of what renting from a landlord is really like.
Is it free to read landlord reviews?
Yes. Reading landlord reviews and checking any landlord score is completely free for UK renters — no account or subscription required.
Can I review my landlord anonymously?
Yes. You can review your landlord without publishing your full name. We ask for an optional email only so we can follow up if needed — it is never shown publicly.
Can I review a letting agent as well as a landlord?
Absolutely. If a letting agent managed your tenancy day to day, you can name them so your review reflects who you actually dealt with.
Are landlord reviews moderated?
Reviews should be factual and based on your own tenancy. Defamatory or abusive content may be removed, and landlords who believe a review is inaccurate can contact us to raise it.
I'm a landlord — how do I improve my score?
The same way you earn any good reputation: fix repairs quickly, protect and return deposits fairly, communicate clearly, and treat tenants with respect. A strong landlord score then helps you let faster to better tenants.
Ready to review your landlord?
Leave a landlord review in a few minutes. Fair feedback protects the next renter — and recognises landlords who do things properly.